Last updated: October 27, 2026

Welcome to JackRussellGuide.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you visit our website, purchase our Jack Russell training guide, or contact us, how that information is used, and what rights you may have regarding your personal data.

1. Who We Are

Website: https://jackrussellguide.com

Website owner / data controller: Lillehagen Consulting

Contact email: jrtguide@gmail.com

For privacy-related questions, please contact us using the email address above.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide directly

Name and email address.
Information you submit through a contact form or email.
Information necessary to process and fulfil a purchase.
Messages, questions, or feedback you send us.

Purchase information

If you purchase our digital guide, payment-related information may be processed by the payment provider or sales platform used to complete your transaction. We may receive information such as your name, email address, order details, and payment status.

We do not intend to collect or store full payment card details directly on our website.

Technical information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and information about how you interact with the website. The information collected depends on our hosting provider and the tools we use.

3. How We Use Your Information

We may use personal information to:

Operate and maintain our website.
Process orders and provide access to purchased digital products.
Respond to questions and customer support requests.
Communicate important information about purchases.
Maintain appropriate business and transaction records.
Protect our website against fraud, misuse, and security threats.
Understand website performance and improve the user experience, where applicable.
Send promotional emails where permitted by law and, when required, with your consent.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal bases:

Contract: To process your purchase, provide your guide, and fulfil our obligations to you.
Legal obligation: To comply with applicable accounting, tax, and other legal requirements.
Legitimate interests: To secure, maintain, and improve our website and business, where those interests do not override your rights.
Consent: Where you have given valid consent, such as for certain optional cookies or marketing communications.

Where processing is based on consent, you may withdraw that consent at any time.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, or support marketing activities.

The specific cookies used depend on the website configuration and any third-party tools installed.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings.

For information about the cookies actually used on this website, please consult the site's cookie notice or contact us.

6. Third-Party Services

We may rely on third-party service providers to operate the website and deliver our products. These may include:

Website hosting and technical service providers.
Payment processors and digital product delivery platforms.
Website analytics providers, if enabled.
Email or customer support providers.

These providers may process personal information on our behalf or as independent controllers, depending on their role.

We aim to work with providers that offer appropriate privacy and security protections. We encourage you to review the privacy policies of third-party services where relevant.

7. International Data Transfers

Some service providers may process personal information outside your country or outside the European Economic Area (EEA).

Where GDPR transfer rules apply, we will rely on an appropriate legal transfer mechanism when required, such as an adequacy decision or approved contractual safeguards.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

For example:

Customer support messages may be retained for as long as needed to resolve the enquiry and maintain appropriate records.
Purchase and accounting records may be retained for the period required by applicable law.
Marketing information may be retained until you unsubscribe or withdraw consent, subject to applicable legal requirements.
Technical logs may be retained according to our hosting provider's retention practices.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website or method of electronic transmission can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of certain processing.
Object to certain processing, including direct marketing.
Request a portable copy of certain information.
Withdraw consent where processing is based on consent.
Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us using the email address provided above. We may need to verify your identity before responding.

If you are in Norway, you may contact the Norwegian Data Protection Authority (Datatilsynet) for information about your rights and how to complain.

11. Children's Privacy

Our website and guide are intended for adults responsible for dogs and their training. We do not knowingly seek to collect personal information directly from children.

If you believe a child has provided personal information to us, please contact us so we can assess the situation and take appropriate action.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal obligations.

Any changes will be published on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Website: https://jackrussellguide.com

Email: jrtguide@gmail.com

Website owner: Lillehagen Consulting