Terms and Conditions
Last updated: October 27, 2026
Welcome to JackRussellGuide.com. These Terms and Conditions govern your use of our website and the purchase and use of our digital Jack Russell training guide.
By using this website, you agree to these terms where applicable. If you do not agree, please discontinue use of the website.
Nothing in these terms is intended to exclude or restrict consumer rights that cannot lawfully be excluded or restricted.
1. About Us
Website: https://jackrussellguide.com
Owner / seller: Lillehagen Consulting
Contact email: jrtguide@gmail.com
2. Our Digital Product
JackRussellGuide.com offers a digital guide created for Jack Russell Terrier owners who want practical information and guidance on training and understanding their dogs.
The guide is intended to provide general educational information. It is not a personalised dog-training service, veterinary consultation, or guarantee of any particular training outcome.
The product description and sales page explain the guide's intended content and purpose.
3. Orders and Payment
The price of the guide will be displayed on the sales page or checkout page before you complete your purchase.
Unless otherwise stated, the price shown is the price applicable to your order. Any applicable taxes and additional charges will be disclosed before payment where required by law.
Payments are processed through the payment provider or sales platform presented at checkout. Your purchase may also be subject to that provider's terms and policies.
You are responsible for providing accurate information necessary to complete your order and receive the digital product.
A purchase confirmation or other appropriate order confirmation will be provided according to the checkout process.
4. Digital Delivery
After a successful purchase, access to the guide will be provided through the delivery method described at checkout, such as a download link or email.
Please ensure that you enter a valid email address and have a suitable device and software for accessing the product.
If you do not receive your guide or experience a technical issue, contact us at [Insert your business contact email] with your order details so we can help resolve the problem.
We will make reasonable efforts to provide the purchased product as described and within the stated delivery timeframe.
5. Refunds and Cancellation Rights
We want customers to receive the digital product they purchased as described.
Your statutory consumer rights remain applicable. Depending on the law governing your purchase, you may have rights to cancel, obtain a refund, or seek a remedy if the digital content is not supplied, is defective, or does not conform to the contract.
For qualifying online consumer purchases, a statutory withdrawal period may apply. For digital content supplied immediately, the right to withdraw may be lost only when the applicable legal requirements have been met. This can require your express prior consent to immediate supply, your acknowledgement that you will lose the right of withdrawal, and confirmation of that acknowledgement where required.
Any such consent and acknowledgement must be collected through the actual checkout process, not merely stated in these terms.
If you need assistance with a cancellation, refund, or product issue, contact [Insert your business contact email].
Nothing in this section limits any mandatory rights available to you under applicable consumer law.
6. Permitted Use and Intellectual Property
Unless expressly stated otherwise, the website, guide, text, branding, graphics, and other original materials made available by JackRussellGuide.com are owned by the website owner or used with permission.
When you purchase the guide, you receive a personal, non-exclusive, non-transferable licence to use it for your own personal dog-training and educational purposes.
Unless we provide written permission or applicable law allows otherwise, you may not:
Resell, redistribute, or share the guide with others.
Publish the guide or substantial portions of it online.
Copy or reproduce the guide for commercial distribution.
Remove copyright notices or ownership information.
Use the guide to create and sell a substantially copied product.
Purchasing the guide does not transfer ownership of its intellectual property to you.
7. Acceptable Website Use
You agree not to misuse the website, attempt to gain unauthorised access to its systems, interfere with its operation, introduce malicious software, or use the website for unlawful purposes.
We may take reasonable steps to protect the website and its users against misuse.
8. Training Information and Results
Every dog is different. Training progress may depend on the dog's age, temperament, health, previous experiences, environment, and the owner's consistency.
We aim to provide practical and useful guidance, but we do not guarantee that following the guide will produce a particular result or resolve every behavioural or training problem.
You remain responsible for how you apply the information to your dog.
9. Availability and Changes
We may update, improve, or modify the website and its content from time to time.
We aim to keep the website available, but we cannot guarantee uninterrupted access at all times. Temporary interruptions may occur due to maintenance, technical issues, or circumstances outside our reasonable control.
These provisions do not remove any obligation to supply a product already purchased or any other applicable consumer right.
10. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of the website or the application of general training information, where such losses could not reasonably be attributed to a breach of our legal obligations.
Nothing in these terms excludes or limits liability where such exclusion or limitation is unlawful, including liability that cannot legally be excluded and any mandatory consumer remedies.
11. Third-Party Links and Services
Our website may link to external websites or use third-party services. We do not control all third-party websites and are not responsible for their independent content, availability, or policies.
Your use of third-party services may be governed by their own terms.
12. Privacy
Our collection and use of personal information are explained in our Privacy Policy, available on JackRussellGuide.com.
Please review that policy to understand how your information may be processed.
13. Changes to These Terms
We may revise these Terms and Conditions when necessary. The latest version will be published on this page with its revision date.
Changes will not remove rights that you have already acquired under applicable law or retrospectively override mandatory consumer protections.
14. Governing Law and Disputes
These terms are subject to the laws applicable to the seller and the transaction, subject to any mandatory consumer protection rules that apply to you.
If a dispute arises, we encourage you to contact us first so we can try to resolve the matter constructively.
Nothing in these terms prevents you from exercising applicable statutory rights or using an available consumer dispute resolution process.
15. Contact
For questions about these Terms and Conditions, purchases, delivery, or refunds, please contact:
Email: jrtguide@gmail.com
Website: https://jackrussellguide.com
Owner / seller: Lillehagen Consulting